Privacy Policy
What personal information we collect
We collect identity information, contact details, job-site details, billing info, photos of work sites when needed, communication history, and device/browser data when you use our website.
How we collect it
Through website forms, quote requests, job bookings, email, SMS, social media, phone calls, and during service visits. Automatic collection includes IP address, browser type, and anonymous analytics.
Why we collect it
To provide electrical services, communicate effectively, issue quotes/invoices, meet legal obligations, ensure health & safety, and improve service quality.
How long we keep it
Customer records are held only as long as necessary—typically 7 years for tax and legal requirements. CCTV footage is kept for limited short periods unless required for investigation.
Marketing
We may send service reminders or updates. You may opt out anytime by replying STOP or notifying us.
Disclosure
We share information only with trusted third parties such as subcontractors, product suppliers, accounting systems, and insurers when needed. We do not sell personal information.
Your rights
You have the right to access, correct, and request deletion of your information where legally allowed. Contact info@bestelectrical.co.nz or call 0800 308 300.